Telecommunication systems

Voice and data communication systems HiPath 3000/4000, HICOM 150H, HICOM 300H, Octopus E300/800, CTI solutions, and DECT-Systeme with 10 to 1000 ports by systems of "Siemens AG" and other producers

Performance and features of modern telecommunication systems:

  • Mobile communikation
  • Voice server
  • Automatic routing of calls
  • CTI
  • Data applications
  • Multimedia applications
  • IP networking
  • Voice over IP
  • Single platform for CRM

CTI

Computer Telephony Integration

Techniques and standards for integration of data and voice: Modern telecommunications systems, like Siemens Hicom 300 or HiPath 3000/4000, enable the control of different functions of the communication system from different clients. Thus, one can establish certain applications for computer telephone integration, like call centers, or interactive speech systems. The telephone of a user becomes a genuine part of his or her computer from the first single ring! For every business process, which maintains important client contacts, tremendous financial savings are possible.

TELAS

Software platform to realise CTI

Powerful third party platforms, based on client/server techniques to realize all CTI features.

orgAnice

We are orgAnice Solution Partner. orgAnice is a product of dexcon company and offers our customers the newest Version of orgAnice π (Version 3.14), a CRM-Tool for small and medium sized companies, including CTI functionality.

orgAnice Software is only available in German.
orgAnice ist ein CRM-System (Customer Relationship Management) zur Verwaltung ihrer Geschäftskontakte. Die Software bietet Ihnen unter anderem folgende Merkmale:

  • PC- gestützte Telefonie
  • E-Mail- und Brieffunktionen
  • Aktivitätenverfolgung
  • Dokumenten-Management
  • Opportunity-Management
  • Fakturierung
  • Visualisierung von Adressen
  • Reporting
  • Individuelle Anpassbarkeit
  • Vielfältige Schnittstellen

Hier können Sie sich eine Feature-Liste ansehen (im PDF-Format). Haben Sie Fragen oder Interesse an orgAnice, dann wenden Sie sich bitte direkt an Herrn Trillhose (Tel. 0351 849 3190). Wir beraten Sie gerne und führen Ihnen das Produkt ausführlich vor.

OpenScape

New intelligence in communication OpenScape V1.0, developed by Siemens is the newest and prizewinning communication tool, much more comfortable than an Instant Messaging Tool.

OpenScape is an open Real Time Communications software suite designed to quickly and easily synchronize people and information to facilitate action or decision-making. OpenScape from Siemens is a perfect match for HiPath’s enterprise convergence architecture. HiPath offers open, Real Time IP Systems, applications, workpoint clients and services for companies of varying size, structure and sector.